Guide · Apply and wait

How to check your Singapore PR application status.

Use the official ICA channel, understand what the limited status information does and does not tell you, and respond safely if ICA asks for more documents.

5 min read Updated 18 Oct 2026 Based on ICA publications

By the Singapore Residency Partner team Published: 18 October 2026 Last updated: 18 October 2026

Short answer: Check through ICA's official e-Service using the Singpass account connected to the application. A sponsored applicant may need the sponsor to sign in. A pending status only means no final decision has been issued; it is not a signal of likely approval or rejection.

Key takeaways

  • Check only through ICA's official e-Service, using the applicant or sponsor account that submitted the application.
  • A pending status does not reveal your likely result, queue position, or decision date.
  • ICA's six-month figure is a general indication, not a guaranteed deadline.
  • Never share Singpass credentials or pay anyone promising a hidden status or faster decision.

Check through ICA, step by step

  1. Step 1: Go to ICA directly

    Go directly to the ICA permanent residence application page. Avoid links in unsolicited messages.

  2. Step 2: Sign in with Singpass

    Open the official PR e-Service and sign in with Singpass.

  3. Step 3: Use the right account

    Use the same applicant or sponsor account used to submit the application.

    Sponsored route: the sponsor may need to sign in

  4. Step 4: Review the application

    Select the relevant application and review its current status and any messages or document requests.

  5. Step 5: Keep your records

    Keep a copy of your application reference and any acknowledgement or correspondence.

The live portal is the source of truth. The wording and layout of an e-Service can change. ICA's live portal is the source of truth, so follow the instructions displayed after sign-in.

What common status information means

  1. Submitted or receivedTransmitted to ICA
  2. Pending or in processNo final outcome yet
  3. Information requestedOnly if ICA asks
  4. Outcome availableRead the official letter

Submitted or received

The application has been transmitted to ICA. Check that payment and submission were completed and retain the acknowledgement. This wording does not indicate that substantive assessment has finished.

Pending or in process

ICA has not issued a final outcome. There is no reliable way to infer an internal stage, ranking, likely result, or decision date from a pending status. Frequent checking does not accelerate processing.

Additional information requested

Read the request carefully, confirm the deadline, and submit complete, legible documents through the channel ICA specifies. Do not guess what is required. If a request is unclear, ask ICA through an official contact channel before the deadline.

Outcome available

Read the official letter and follow its instructions. Approval is usually followed by time-sensitive formalities; a rejection letter may not provide detailed reasons. See our guides to the application process and next steps after rejection.

How long should you expect to wait?

ICA states that PR applications are generally processed within six months if all required documents are submitted and in order, while some applications may take longer. Confirm the current statement on ICA's PR page.

An indication, not a deadline. This is a general processing indication, not a guaranteed deadline. Case complexity, verification, and requests for further information can affect timing.

When and how to follow up

First check the portal, your email (including the spam folder), and any postal or digital correspondence.

Ask yourselfHas the published general timeframe passed with no request or decision?
Yes

Send one concise enquiry

Use ICA's official contact page. Include your name, application reference, submission date, and a factual question.

No

Keep monitoring official channels

Keep checking the portal and your correspondence. Repeated enquiries are unlikely to speed up an assessment.

Updates while your application is pending

  • Keep your contact details current and respond if ICA requests information.
  • Material changes, such as new passport details, employment, marital status, or family circumstances, should be handled according to ICA's current instructions.
  • Do not upload unsolicited files unless the e-Service permits them or ICA asks for them.
  • Keep supporting records organised with our PR documents checklist.

Protect yourself from scams

Official domain only. Use URLs on the ica.gov.sg domain and verify unexpected messages independently.

Protect your Singpass

Never share your Singpass password, one-time password, or authentication approval.

Don't pay for “inside” status

Do not pay anyone claiming to reveal an internal ICA status or accelerate a decision.

No guaranteed outcomes

Remember that consultants cannot access ICA's undisclosed assessment or guarantee an outcome.

Keep reading

ApplySingapore PR application processRead guide → PrepareSingapore PR documents checklistRead guide → AfterWhat to do after a PR rejectionRead guide →

Need help preparing for the next step?

We can review your documents and explain practical options without claiming access to ICA's internal process.

Request a Consultation Check My PR Readiness

This guide is general information, not legal advice. Portal wording and procedures can change; always rely on current ICA instructions. All PR decisions are made solely by ICA.

FAQ

Status-check questions, answered.

How do I check my Singapore PR application status?

Use ICA's official e-Service and sign in with the account used for the application. Open the permanent residence application area and select the relevant application. For a sponsored application, the sponsor may need to sign in.

What does a pending PR application status mean?

It means ICA has not issued a final outcome. It does not reveal your approval probability, your place in a queue, or whether a decision is imminent.

Should I contact ICA if my PR application takes more than six months?

ICA says PR applications are generally processed within six months if the required documents are in order, but some take longer. Check the e-Service and correspondence first; if there is no request or decision, use ICA's official enquiry channel and quote your application reference.

Can an agent see a hidden or more detailed ICA status?

No legitimate consultant has privileged access to ICA's internal assessment or a hidden approval status. Use only ICA's official website and communications, and never disclose Singpass credentials.